You bought a product in a shop that does not work properly or ordered the service that was not performed correctly. You can choose a topic by yourself. Your purpose is to inform a vendor or a manufacturer that there is a problem with a product or service in order to corrective action could be taken.
To write a complaint letter, you should:
1. Address it to the person responsible for the sale of goods or services.
2. Indicate the exact date of purchase of the product or service order.
3. Provide a name of the product, with serial or model number, or service performed, location of a shop, and other important details of the transcription.
4. Explain the problem.
5. Suggest how the problem can be resolved. State the specific action you want: money refunded, charge card credit, repair, exchange, etc.
6. Set a time limit you are ready to wait for a reply and resolution of the problem and leave your contacts.
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